The Portuguese User Number is essential for accessing the National Health Service (SNS) . This personal identifier allows you to receive medical care in hospitals, health centers, and other public health services in the country.
Who Needs a User Number?
Every resident in Portugal, whether a Portuguese citizen, a European Union citizen, or a third-country citizen with a residence permit, must obtain a User Number to access the SNS.
Why is it important to obtain the user number?
Having a User Number guarantees you access to public health services, including medical consultations, treatments, and emergency services. It also facilitates integration into the Portuguese healthcare system, ensuring you receive adequate medical care when you need it.
Your user number will also allow you to receive discounts on medications subsidized by the Portuguese government, provided you have a prescription.
If you plan to obtain a Portuguese driver’s license, whether from scratch or by exchanging your foreign license, you will need a valid driver’s license number to complete an electronic medical certificate, which is a mandatory requirement.
How to Get the User Number?
To request a User Number, you must follow these steps:
- Gather the Necessary Documents:
- NIF (Tax Identification Number): This number is essential for various procedures in Portugal. If you don’t have one yet, you can obtain it through our NIF service .
- Valid Identification Document: Passport and valid residence permit
- Proof of Residence: Lease agreement, proof of residence, utility bill, or any document that proves your address in Portugal.
- European Union Citizen Registration Certificate (CRUE): If you’re an EU citizen planning to reside in Portugal for more than three months, you’ll need this certificate. You can learn more about the CRUE in our dedicated article .
- Go to the nearest health center: Go to the health center in your area. If you have questions about which health center is best for you, you can call the SNS 24 (808 24 24 24).
- Submit Documentation: Submit all of the above-mentioned documents at the health center reception.
- Complete the Application Form: You may be asked to fill out a form with your personal information.
- Receiving your User Number: Once your documentation has been verified, you will be assigned a User Number, allowing you to access SNS services.
Additional Considerations
- Data Update: If you change your address or other personal information, it is important to update this information at the health center to keep your records up to date.
- Access to Health Services: With your User Number, you can schedule medical appointments, access emergency services, and receive specialized care within the NHS.
- Preventive Care: The NHS offers vaccination programs, regular checkups, and public health campaigns. Participating in these initiatives is beneficial for your overall well-being.
- SNS 24 App: The National Health Service offers the official SNS 24 app, where you can manage medical appointments, check your health history, request electronic prescriptions, and access other services. To log in, you’ll need your User Number. You can download it to your mobile devices from the official SNS website.
Obtaining a User Number is a fundamental step to guarantee your access to the Portuguese healthcare system. Make sure you complete this process as soon as possible to enjoy all the benefits offered by the SNS.
